ServiceDesk Plus is a web-based helpdesk software that helps you
manage all your communications from a single point. It offers an
integrated Request management (Trouble Ticketing), Asset management,
Purchase order management, Contract Management, Self-Service Portal,
and Knowledge Base.
The Enterprise edition is a completely ITIL ready Helpdesk and it
also includes both the Professional Edition and the Standard Edition
features. This includes Incident management, Problem management,
Change management & Configuration management database(CMDB).
Support Windows 2000/2003/XP/Vista
